September 15-17, 2025
Loews Royal Pacific Resort, Orlando, FL
Top Breakout Sessions at 2025 MSP Summit
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Breakouts are where attendees get to dig deep into the nitty gritty of emerging technologies and the business problems they open up and create. Our breakouts tackle issues such as AI, cybersecurity, building a growing MSP business, partnership strategies and avoiding technical debt. Here are the primary breakouts you don’t want to miss.

Club 501 Workshop: Build, Monetize, and Scale Your AI Practice

This interactive workshop is designed for current and past winners of the prestigious MSP 501 and other MSPs attending the conference who are looking to unlock new revenue streams and future-proof their business with AI. It is part of the new "Club 501" initiative designed for elite partners who applied for or qualified for the 2025 MSP 501 list. If you aspire to be on the 2026 list or want to see what all the MSP 501 excitement is about, come join this session.

This three-hour hands-on session hosted by MSP Toolkit CEO Len DiCostanzo is designed for owners, senior executives, and service leaders ready to turn AI into a strategic advantage. Attendees will learn how to build and package AI-powered services, identify high-impact client use cases, and walk away with a working prototype and a roadmap to launch or enhance their AI practice.

From Survival to Scale: Building Sustainable MSP Growth Through Peer Intelligence

This intensive 3-hour collaborative workshop will help MSP leaders move beyond surface-level networking to engage in transformative peer-driven problem-solving. MSP-Ignite CEO Steve Alexander in collaboration with the MSP Summit has crafted an environment to enable real growth. It includes a strategic growth architecture, unfiltered leadership conversations and active problem-solving labs. Come and forge lasting peer connections.

What's Your MSP Worth—in 15 Seconds—and What's Next to Accelerate Growth

In this workshop, Paul Daigle of Biz Advisory Board will walk MSPs through a live evaluation of the proprietary MSP Business Evaluator and Accelerator, which is an executive-level tool that enables MSPs to baseline their business. During this exercise, attendees will gain an understanding of their business's monetary value while using the tool to identify the most straightforward path to scale the business.

Daigle will conduct a real-time demo, followed by access to free downloadable reports via QR codes that include valuation summaries, peer benchmarks, and roadmap examples. This is a working session, not a product pitch. Attendees will leave with practical insights and frameworks they can apply immediately.

MSP Technology Forecast: What's Next in 2026 and Beyond

The MSP industry is evolving faster than ever, and the next wave of technological advancements will redefine how MSPs operate, compete, and deliver value. Senior leaders need to get ready for what is coming or risk getting left behind. This session will explore the game-changing innovations shaping the future--AI, quantum computing, cybersecurity innovation and edge computing--and how they will impact MSPs in the years ahead. Join Align’s Vinod Paul and a panel of industry experts as they break down how these emerging technologies will disrupt traditional MSP models and create new revenue opportunities around AI, quantum computing and edge computing.

Navigating the AI Frontier: A Survival Guide for MSPs

In this eye-opening session featuring Ivonne Yeste of CyNtell Solutions, leaders of MSPs will discover how to harness the power of AI while safeguarding their business and clients. Attendees will learn essential strategies for implementing AI solutions responsibly so they can craft appropriate use policies to maximize benefits and minimize risks, establish robust data management practices for AI-driven services and balance innovation with ethical considerations and compliance. Don't miss this opportunity to position your MSP at the forefront of the AI revolution. Equip yourself with the knowledge to transform potential AI challenges into lucrative, trust-building opportunities. Leave with actionable insights to confidently offer cutting-edge AI solutions while protecting your clients' interests in this rapidly evolving landscape.

IT Vendors & MSPs: How to Partner Up and Cash In on Services Boom

More than 70% of IT business runs through the channel. Service providers are growing faster than their vendors, and 1.5x as fast as SaaS companies. So vendors and cloud providers have about 60 billion reasons to work with MSPs with the MSP market forecasted at $60 billion in 2025. Sam Ruggeri of MSP LincolnIT hosts a panel of vendors CallTower, Thoropass and Cavelo that will provide all the details on how they are working with MSPs, what products they sell through MSPs and the incentives they offer. This is a chance for MSPs to evaluate the partners they want to work with, and how they can best work together to navigate a fast-paced IT landscape where AI, cybersecurity and global economics stand still for no one.

Future-Ready IT: How MSPs Can Help Clients Reduce Tech Debt

Technical debt can be more harmful and harder to dig out of than financial debt. As the pace of technological advancement accelerates, managed service providers face increasing demand to help clients alleviate tech debt. Outdated systems, quick fixes, and skill shortages can quickly snowball into significant operational and financial challenges. Ryan Sutton, executive director of the technology practice at Robert Half, will present actionable steps MSPs can take to strengthen their clients' IT infrastructure, reduce tech debt, and build agile, high-performing teams that drive growth. Attendees will gain an understanding of tech debt and learn how to assess its impact on innovation and security, and prioritize issues based on urgency, risk, and business impact.

From the CISO's Desk: Redefining MSP Partnerships in Today's Threat Landscape

Join leading Chief Information Security Officers as they pull back the curtain on their evolving security strategies and partner relationships. In this candid discussion, security leaders will share invaluable insights into their changing procurement patterns, technology stack decisions, and expectations from managed service providers. Attendees will gain actionable insights to become a better trusted security partner and direct insights into CISO decision-making processes, helping them better position their services and solutions in the evolving security landscape.

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September 15-17, 2025
Loews Royal Pacific Resort, Orlando, FL
Connect with 1,500+ channel professionals and 150+ vendors while gaining actionable strategies from industry trailblazers. From AI monetization workshops to the prestigious MSP 501 Gala, this is where deals are made, partnerships are formed, and futures are shaped. Don’t just attend — be part of the action that’s setting the standard for the future of managed services.
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